If you have a job. Be thankful for those providing you an income.
Perhaps it’s a pet peeve of mine…maybe it’s generational…maybe it’s because in one day it seemed to happen everywhere I went, but I see a shortage of smiling, friendly faces in the work place. Some people simply don’t appear to enjoy their work and their customers get to experience that firsthand.
Perhaps it’s the way I was raised…
When I was 12 years old working in a grocery store for $1 an hour, I was proud of the $30 I took home each week. I put a smile on my face and treated customers well, even when I would have rather have been hanging out with my friends. Why? Because I was thankful for a job and knew their business at the store was helping to pay me. I’m not trying to sound boastful or arrogant or like a really old man 🙂 . I wasn’t alone back then. It was the way most people I knew were raised also. (BTW, I’m not that old and never walked to school in the snow 🙂 )
I don’t know what’s changed…maybe it’s just me..but customer service seems to be lacking many places these days. In spite of the fact that many are looking for work, I seem to encounter employees who are rude, disinterested or just plain lazy many places I go. There still appears to be a desperate need for employees who are willing to work hard and be pleasant towards customers. I know small business owners who have agreed with and experience my observation.
Obviously there are plenty of places and individuals still offering a pleasant customer experience…I’ve had some very pleasant experiences with customer service even recently…so…if the shoe fits with this post wear it…otherwise I’ll see you next post, but if you have a job in…
TSA or other airport security
…if you have a job dealing with people, put your smile on, be pleasant to work with and be around, thank God for an income, and make your employer proud to write you a check each payday.
There. I feel much better.
Am I alone in recognizing the decline of customer appreciation skills?
I also realize it goes both ways. Culturally speaking, the customer side may have changed too. I do know this…a pleasant attitude is more likely to attract a pleasant attitude. That’s why I’m making a pledge. If you work with me as a customer, I commit to giving you my best attitude as a customer. I’ll do my best to be a good part of your day. I realize how hard it is working with people everyday. I promise to be kind, courteous and patient (and that last one is hard for me 🙂 .) If tips are involved I will tip well. I’ll try to help you have a better day earning your income. Who’s with me in this?